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Select the Administrator tab. Click Services. But no browsers will work from the server. Cancel Ban User × Ban IP Address Are you sure you want to ban this IP Address?

A SingleHop Company. I'm here to help. IE says "Cannot display the web page". Simply enter your email address below and we will send you an email that will allow you to reset your login. https://portal.smartertools.com/community/a2718/have-not-changed-password-or-anything-else_-cannot-log-into-my-smarter-email-account.aspx

Smarterstats Site Id

My Setup is this is in a VM with Windows Server 2008 Standard R2, Latest Website Panel 1.2.1, PHP 5.3.x, MS DNS, MS FTP 7.5 for IIS, hMailServer (Latest Version), and I can login as the administrator from remote computers using various browsers. Click on Settings > General Settings.

Is the connection supposed to be secured by SSL? Thank you in Advance Issue 2 is resolved: Just to let everyone who was having the same issue. Stop and restart the SmarterMail Service. Open the MRS folder.

Under the Settings section, delete the SmarterStatsPassword and SmarterStatsPasswordEnc lines. Smarterstats Reset Password Onky way to find out is test cert with testing authority. No, create an account now. https://portal.smartertools.com/community/a86304/new-user-cannot-login-to-email.aspx Either way, you can probably resolve this by uninstalling, rebooting, and reinstalling SmarterMail.

It will definitely help others who may experience the same problem. Cancel Delete Please leave this box unchecked Reply to Thread TagsSmarterMail Related Community ThreadsRe: SM - Data Transfer failedQuestion by Hemen Shah-October 23, 2015Getting fed up with SmarterMail as a product X This form does not accept free e-mail accounts. I know I will need to ask about SmarterStatson their forum but if anyone here is using your comments would be appreciated.

Smarterstats Reset Password

WebsitePanel Error Sorry, an error occurred while processing your request. WebsitePanel Error Sorry, an error occurred while processing your request. Smarterstats Site Id If the latter, you'll actually need to contact your hosting company for assistance with a password reset. By the way it is an awesome piece of software.

Cancel Delete 0 Bruce Barnes RepliedOctober 16, 2014 at 8:12 AM Mark As AnswerMarked As Answer First, try clearing your browser's cache. Thank you in Advance Issue 2 is resolved: Just to let everyone who was having the same issue. Enter your new password and click save. Tell us how we may improve it.

but IIS Bindings / firewall is often what obtains issues like this (so easy to check out). If you choose to participate, the online survey will be presented to you when you leave the Msdn Web site.Would you like to participate? Cancel Delete 0 Steve Reid RepliedOctober 16, 2014 at 8:46 AM Mark As AnswerMarked As Answer Could be something to do with your redirect to https? × Report Abuse Offensive LanguageWrong Cancel Delete Please leave this box unchecked Reply to Thread TagsSmarterStatsadminlogging in Related Community ThreadsShow Password in 15.xIdea by David Young-July 18Reports Not Sending with SmarterStats 9.2.5630Problem reported by Bruce Barnes-September

Authentication is currently Smartermail, not using Active Directory yet. is that pointing to 127.0.0.1? (if your not sure you can run the WSP Installer --> Click WSP Portal --> Press settings , this will allow you to reset every setup Get Expert Help!

Let our Microsoft Certified experts handle the problem for you.

Check the box next to "Allow session cookies". Open http://mail.yourdomain.com/ in your web browser. I have just installed the latest beta version of Smartermail on Windows Server 2012, and created the first user. Remember, with MINOR upgrades, you need to stop the SmarterMail service and IIS, run the upgrade and restart IIS - the service will restart itself as part of the upgrade process.

How did you configure the Enterprise Address in the portal setup? For anybody else who is experiencing this and finds this by searching: 1, Likely you'll be able to log in if you use the SmarterStats inbuilt web server, but not I have followed all the suggestions I could find here in the forums to no avail. Help!

If you choose to participate, the online survey will be presented to you when you leave the Msdn Web site.Would you like to participate? Thanks, Simon × Report Abuse Offensive LanguageWrong CategorySpam Cancel Send Report 1 Reply Reply to Thread 2 Simon Lowe RepliedSeptember 18, 2014 at 7:41 AM Mark As AnswerMarked As Still having issue one though, Thanks again, Edited by Hosthobo Sunday, August 26, 2012 6:34 PM Sunday, August 26, 2012 4:10 PM Reply | Quote Answers 0 Sign in to vote By the way it is an awesome piece of software.

is that pointing to 127.0.0.1? (if your not sure you can run the WSP Installer --> Click WSP Portal --> Press settings , this will allow you to reset every setup Cancel Ban User × Delete Confirmation Are you sure you want to delete this post? If it is not set to "NetworkService" try changing it to that. but IIS Bindings / firewall is often what obtains issues like this (so easy to check out).

I have tested it and it is working nicely. Share this articleFacebookGoogle+TwitterOther Social Networks × Share With OthersBlinkListBlogmarksdel.icio.usDiggDiigoFacebookFriendFeedGoogle+LinkedInNetvouzNewsVineRedditStumbleUponTumblrTwitterYahoo BookmarksCancelPrint Help Desk Software powered by SmarterTrack 11.5 © 2003-2016 SmarterTools Inc. Close Login × Not Logged In You must be logged in to perform this action. Navigate to Start > Administrative Tools.

Hi I've just installed my existing copy of SmarterStats Enterprise 5.1(old version, will upgrade as soon as I can afford to!)on a new server having disabled it on the old All rights reserved.Terms of Use|Trademarks|Privacy Statement|Site Feedback How did you configure the Enterprise Address in the portal setup?